Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 7, 2025

Your Privacy Rights

This Privacy Policy describes how Vikorus LLC collects, uses, and shares your personal information when you use Invoice Rocket. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our Service.

Information You Provide to Us:

  • Account Information: Name, email address, phone number, business name, and billing address
  • Profile Information: Business logo, tax identification numbers, and business address
  • Payment Information: Credit card details, bank account information, and billing history
  • Business Data: Invoices, client information, expenses, and transaction records
  • Communications: Messages you send to us through support channels
  • User Content: Any content, files, or data you upload to the Service

Information We Collect Automatically:

  • Usage Data: How you interact with our Service, features used, and time spent
  • Device Information: Device type, operating system, browser type, and IP address
  • Location Data: Approximate location based on IP address
  • Log Data: Server logs, error reports, and performance metrics
  • Cookies and Tracking: Information from cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve Invoice Rocket
  • Account Management: To create and manage your account
  • Transaction Processing: To process payments and manage billing
  • Communications: To send service updates, support responses, and notifications
  • Security: To detect fraud, prevent abuse, and protect our systems
  • Analytics: To analyze usage patterns and improve our Service
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: For internal business purposes and record keeping

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers:

  • Payment processors (Stripe, PayPal, etc.)
  • Cloud hosting services (AWS, Google Cloud, etc.)
  • Analytics providers (Google Analytics, etc.)
  • Customer support tools
  • Security and fraud prevention services

Legal Requirements:

  • To comply with applicable laws, regulations, or legal processes
  • To respond to government requests or court orders
  • To protect our rights, property, or safety
  • To enforce our Terms of Use

Business Transfers:

In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Consent:

We may share information with your explicit consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Data is encrypted in transit using TLS and at rest using AES-256
  • Access Controls: Strict access controls and authentication procedures
  • Security Monitoring: Continuous monitoring for security threats
  • Regular Audits: Security assessments and vulnerability testing
  • Employee Training: Security awareness training for all staff
  • Incident Response: Procedures for responding to security incidents

Important: While we implement robust security measures, no system is completely secure. You are responsible for maintaining the security of your account credentials.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

Retention Periods:

  • Account Data: Retained while your account is active and for 7 years after closure
  • Financial Records: Retained for 7 years to comply with tax and accounting requirements
  • Support Communications: Retained for 3 years
  • Usage Data: Aggregated data may be retained indefinitely

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@invoicerocket.io. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your identity
  • Analyze usage patterns
  • Improve our Service
  • Provide targeted content

You can control cookies through your browser settings, but disabling cookies may limit Service functionality.

8. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

  • Payment Processors: Stripe, PayPal, Square
  • Cloud Services: Amazon Web Services, Google Cloud Platform
  • Analytics: Google Analytics, Mixpanel
  • Communication: SendGrid, Twilio

We encourage you to review the privacy policies of these third-party services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Other approved transfer mechanisms

10. Children's Privacy

Invoice Rocket is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.

12. European Union Rights (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation. Our legal basis for processing includes:

  • Contract: To perform our contract with you
  • Legitimate Interest: For business operations and improvements
  • Consent: Where you have provided consent
  • Legal Obligation: To comply with legal requirements

13. Data Controller and Processor

Vikorus LLC acts as the data controller for personal information collected through Invoice Rocket. For business data you input into the Service, you act as the data controller and we act as the data processor.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-app notifications

Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@invoicerocket.io
Website: invoicerocket.io
Company: Vikorus LLC

16. Data Protection Officer

For privacy-related inquiries, you may contact our Data Protection Officer at dpo@invoicerocket.io.

17. Supervisory Authority

If you are in the European Union and have concerns about our privacy practices, you have the right to lodge a complaint with your local supervisory authority.